According to a survey conducted by The Boston Consulting Group, consumers choose the price of delivery as more important than how fast their purchase is delivered while online shopping.
Oracle released the results from the report, “Global Insights on Succeeding in the Customer Experience Era”, which surveyed 1,342 senior-level executives from 18 countries in North America, Europe, Asia Pacific and Latin America. The findings were somewhat surprising and found a significant difference between business perceptions and the actual impact of a positive customer experience.
Some may not know that Bill McDermott, co-CEO of SAP, is a recurrent co-host of the CNBC Europe show, Squawk Box. In the latest episode of this flagship show, McDermott discussed the international business outlook, the potential of using real-time data analytics, and more. Watch the interview in the video below. Watch the video at […]
Intermec conducted a survey showing that transport and logistics companies can save nearly $460,000 per year with 2 fairly simple processes just by using process re-engineering and implementing mobile technology throughout workflows. A substantial number of companies are most likely losing out on these savings.
It doesn’t matter if you are a small company or big box, whether your third party logistics (3PL) is a tiny niche or a huge worldwide provider, everyone wants to know ways to get more out of their 3PL for their company. Everyone wants to save money, and in the same breath, want to get […]
One of the most disregarded part of a company’s logistics is its production logistics. Many companies tend to only look at its inbound area, but by ignoring this part of the company, it can damage the whole line. Production logistics is how the correct quantity and quality of products are sent out at the correct […]
A study by ARC found that the use of Warehouse Management Systems WMS grew by 8% in 2012. WMS, a real-time solution that uses voice recognition, radio frequency identification (RFID), radio frequency, or real-time location systems, is found to be growing in both established and emerging markets.
Because of the constant risk of challenges, such as consumer behavior, fuel prices, and disruptions, supply chains end up running by way of fear, not necessity. This reactive operation is common because it is nearly impossible to predict day-to-day challenges to their supply chains.
On March 22, 2013, Lora Cecere conducted a 10 minute webinar with eyefortransport. In this presentation, Lora discusses how Big Data effects supply chain operations: the top three pain areas within a supply chain as related to Big Data, the plans and expectations of Big Data on supply chain executives, and a summary of current […]
Not quite the same as finding some change under the cushion of your couch or a bill in an old pair of jeans, but it can be almost as easy to find ways to save money in your supply chain. No, really! There are a number of unexpected opportunities and sources to save millions annually, […]