Even if a company is doing what it considers okay or good enough operating the same as it always has, there will be a time, likely soon, that continuing to do the same old thing in the current economic climate will no longer be adequate. Supply chain managers and owners are under constant pressure to […]
Archives for May 2018
Stuck on Idle: Ready to Invest in a Positive Customer Experience?
Oracle released the results from the report, “Global Insights on Succeeding in the Customer Experience Era”, which surveyed 1,342 senior-level executives from 18 countries in North America, Europe, Asia Pacific and Latin America. The findings were somewhat surprising and found a significant difference between business perceptions and the actual impact of a positive customer experience.
How to Save $460,000 Annually in Transport & Logistics
Intermec conducted a survey showing that transport and logistics companies can save nearly $460,000 per year with 2 fairly simple processes just by using process re-engineering and implementing mobile technology throughout workflows. A substantial number of companies are most likely losing out on these savings.