A recent study by Capgemini Consulting found that just 53% of shippers felt their third-party logistics (3PL) providers were equipped for innovation while 89% of 3PLs declared they actually were. How is this incongruence possible?
Shippers are looking to their 3PL for new and game-changing ideas brought to them to help with cost cutting and streamlining their operations, but are often disappointed when their logistics providers fail to suggest new ideas. It may not be only the 3PL to blame, but instead shippers may be mistakenly interfering with their 3PL’s creative development.
How do you know if you are one of the shippers inadvertently sabotaging their 3PL’s creativity? Five questions to ask yourself with recommendations for improving communication with your logistics provider can be found at the button below.
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