One of the most important and difficult tasks for any supply chain manager is deciding on which shipping service is best for their needs with the lowest cost, while also providing a high customer service level. Many factors should be considered while deciding which shipper to use including account resources, productivity, modes of transport, safety, […]

Even if a company is doing what it considers okay or good enough operating the same as it always has, there will be a time, likely soon, that continuing to do the same old thing in the current economic climate will no longer be adequate.  Supply chain managers and owners are under constant pressure to […]

Oracle released the results from the report, “Global Insights on Succeeding in the Customer Experience Era”, which surveyed 1,342 senior-level executives from 18 countries in North America, Europe, Asia Pacific and Latin America. The findings were somewhat surprising and found a significant difference between business perceptions and the actual impact of a positive customer experience.

Intermec conducted a survey showing that transport and logistics companies can save nearly $460,000 per year with 2 fairly simple processes just by using process re-engineering and implementing mobile technology throughout workflows. A substantial number of companies are most likely losing out on these savings.

As your company grows, your logistics complexity will, too, right? Not true, says Software Thinktank. Just because a company is growing rapidly, it does not mean that their logistics should. Logistics will change and grow, but only in that it will become more difficult to manage.