There are currently over 100,600 SAP installations at over 41,200 companies in the world. SAP announced at the 2013 Logistics & SCM, PLM, Manufacturing, and Procurement conference in Las Vegas in March that there are currently only around 400 installations of SAP EWM. EWM was release in 2007, and it’s obvious that the majority of […]
Consumer Feedback on E-Tail Order Fulfillment Processes
Consumers’ growing preference for online shopping resulted in unprecedented increases in order fulfillment and returns shipments in 2012. The numbers will increase in 2013 as the e-commerce & m-commerce (mobile commerce) movement is only revving up. With this rise in online orders, fulfillment and reverse logistics processes have never been as important for retail companies than they are as we enter the new year.
Massive Inevitable Changes For E-Tailer Shipping
Thanks to Gray Thursday, Black Friday and Cyber Monday, online retail (“E-tail”) sales have hit record highs in the US this holiday season. FedEx is expecting to ship a record 19 Million packages today alone (12/10/12). UPS has predicted that they will ship over 527 million packages in the period between Thanksgiving and Christmas, as compared to 480 million packages total in 2011. The increase in shipping volume is shocking, and it’s only going up.
So what’s the impact? Both carriers and E-tailers are beginning to realize that, if they intend on maintaining the same levels of customer satisfaction and quality control as shipping volumes increase, the current partnership dynamic will be changing in a big way.